Privacy notice for YHA England & Wales job applicants and users of this Jobs Site
This site collects data of site visitors and applicants for paid and Trustee positions with YHA (England and Wales) (‘YHA’), including information about the individual submitting the application and any contact details for references. This personal data is managed by Team Tailor on behalf of YHA. We keep your data while processing your application(s) and while you have an open account on the site. We use the data to make hiring decisions and then we import the data of successful candidates into YHA staff administration systems. Unsuccessful applications are deleted from this site once no longer required.
This notice sets out the detail of our data processing and includes information, in section 9, about your rights and how you can contact us to exercise your rights, or the ICO, to complain, if you feel we have not managed your rights, or your data request, appropriately.
Last updated: 28 08 2025
We at YHA England & Wales (YHA) manage our recruitment process through our jobs site (the “Jobs Site”), and by using a related applicant tracking system.
In this privacy notice, we explain how we process your personal data if:
- You visit our Jobs Site (you being a “Visitor”)
- You connect with us via our Jobs Site, to create a profile with us and receive information about current or future vacancies with us (you being a “Connecting Candidate”)
- You apply for a position with us, via our Jobs Site or a third party service (you being an ”Applying Candidate”)
- We collect information about you from other parties, sites and services, since we believe your profile is of interest for our current or future vacancies (you being a “Sourced Candidate”)
- We receive information about you from our employees or partners, since they believe your profile is of interest for our current or future vacancies (you being a “Referred Candidate”)
- We receive information about you from a Candidate, who lists you as their reference (you being a “Reference”).
This privacy notice also describes what rights you have when we process your personal data, and how you can exercise these rights.
When we use the term “Candidate” in this privacy notice, we are referring to each of Connecting Candidates; Applying Candidates; Sourced Candidates; and Referred Candidates, unless it’s stated otherwise.
1. About processing of personal data
Personal data is all information that can be directly or indirectly linked to a living, physical person. Examples of personal data are: name, e-mail address, telephone number and IP address. Processing of personal data is any automated use of personal data - such as collecting, creating, analysing, sharing, and deleting personal data.
Different data protection laws apply to different types of use of personal data, and in different parts of the world, in the UK the UK General Data Protection Regulation (UK GDPR or “GDPR”) applies.
YHA is the data controller when we process your personal data as described in this Privacy Notice and Team Tailor is a data processor.
2. What personal data do we process?
All individuals
- Device information - If you visit our Jobs Site, we will collect information about your device, such as IP address, browser type and version, session behaviour, traffic source, screen resolution, preferred language, geographic location, operating system and device settings/usage.
- Technical and statistical data - If you visit our Jobs Site, we will collect technical and statistical data about your use of the site, such as information about which URLs you visit, and your activity on the site.
- Communications data - We will collect and store your communication with us, including the information you provided in the communication. This may include the content of emails, video recordings, messages on social media, the information you add to your account with us, surveys, etc.
- Contact details - Such as your name, email address, telephone number and physical address.
Candidates
- Data from interviews, assessments and other information from the recruitment process - Such as notes from interviews with you, assessments and test outcomes, salary requirements.
- Information in your application - Such as your CV, cover letter, work samples, references, letters of recommendation and education.
- Information provided by references - Meaning the information we receive from our employees or partners who refer you to us, or by the persons you have listed as your references.
3. Where do we receive your personal data from?
All individuals
- From the Jobs Site. If you visit our Jobs Site, we collect technical and statistical information about how you use the Jobs Site, and information from your device.
- Directly from you. Most of the information we process about you, we receive directly from you, for example when you apply for a position with us or connect with us. You can always choose not to provide us with certain information. However, some personal data is necessary in order for us to process your application or provide you the information you request to get from us.
References
- From the person for whom you are a reference. If a Candidate lists you as their reference, we will collect your contact details from the candidate, to be able to contact you.
Candidates
- Data we create ourselves or in cooperation with you. Information about your application and profile is usually created by us, or by us in cooperation with you, during the recruitment process. This may for example include notes from interviews with you, assessments and tests made.
- From our references. We may receive information about you from our employees or partners (such as recruitment service providers), when they believe your profile is of interest for our current or future vacancies.
- From your references. If you provide us with references, we may collect information about you from them.
4. For what purposes do we process your personal data?
Review profiles and applications sent to us. This also includes communicating with you about your application and profile.
Affected individuals: Connecting Candidates; Applying Candidates.
Categories of personal data used: All the categories of personal data listed above may be used for this purpose.
Share your personal data with other recipients, for the purposes mentioned in Section 5 below.
Affected individuals: Varies depending on the purpose of the sharing, see Section 5 below.
Categories of personal data used: All the categories of personal data listed above may be used for this purpose.
Collect information about your use of the Jobs site, using cookies and other tracking technologies, as described in our Cookie Policy.
Affected individuals: Visitors.
Categories of personal data used: Device information.
Maintain, develop, test, and otherwise ensure the security of the Jobs site.
Affected individuals: Visitors.
Categories of personal data used: Device information; Technical and statistical data.
Analyse how the Jobs site and its content is being used and is performing, to get statistics and to improve operational performance.
Affected individuals: Visitors.
Categories of personal data used: Device information; Technical and statistical data.
Provide you with updates about vacancies with us.
Affected individuals: Connecting Candidates.
Categories of personal data used: Contact details; Communications data.
Contact you directly about specific, future vacancies with us.
Affected individuals: Candidates.
Categories of personal data used: All the categories of personal data listed above may be used for this purpose.
Contact you to ask for your participation in surveys
Affected individuals: Candidates.
Categories of personal data used: All the categories of personal data listed above may be used for this purpose.
Contact you to ask you to provide information about a candidate and evaluate the information you provide.
Affected individuals: References.
Categories of personal data used: Contact details; Communications data.
Protect and enforce our rights, interests and the interests of others, for example in connection with legal claims.
Affected individuals: The individual(s) affected by the legal issue - this may include persons from all categories of individuals listed above.
Categories of personal data used: All the categories of personal data listed above can be used for this purpose.
5. Whom do we share your personal data with?
Our service providers. We share your personal data with our suppliers who provide services and functionality in our recruitment process. For example, this includes the supplier of our Jobs Site and related applicant tracking system, Team Tailor.
Companies providing cookies on the Jobs Site. If you consent to it, cookies are set by other companies than us, who will use the data collected by these cookies in accordance with their own privacy notice. You can find information about which cookies this applies to in our Cookie Policy.
To authorities and other public actors - when we are ordered to do so. We will share your personal data with authorities and other public actors when we have a legal obligation to do so, or have a legitimate interest in doing so.
To parties involved in legal proceedings. If needed to protect or defend our rights, we share your personal data with public authorities or with other parties involved in a potential or existing legal proceeding. This can for example be in case of discrimination claims.
6. On what legal bases do we process your personal data?
To be able to process your personal data, we need to have a so-called legal basis. A legal basis is a reason for processing the personal data that is justified under the GDPR.
When we process your personal data for the purposes described in this Privacy Notice, the legal basis we rely on is normally that the processing is necessary for our legitimate interest in being able to recruit staff with the relevant competence for us. We have concluded that we have a legitimate interest in being able to perform the personal data processing for this purpose; that the processing is necessary to achieve that purpose; and that our interest outweighs your right not to have your data processed for this purpose.
You can contact us for more information about how this assessment was made. See Section 9 and 10 below for our contact information.
There may be specific circumstances when the processing is only performed if and when you provide your consent to the processing. This is for example the case if we propose to record an interview with you. Please see Section 9 below for more information about your right to withdraw your consent.
7. When do we transfer your personal data outside of the EU/EEA, and how do we protect it then?
We always strive to process your personal data within the EU/EEA area.
However, some of our service providers process your personal data outside of the EU/EEA. We also use suppliers whose parent company, or whose subcontractor’s parent company, is based outside the EU/EEA. In these cases, we have taken into account the risk that the personal data may be disclosed to countries outside the EU/EEA, for example because of an authority request.
In cases where another recipient of your personal data (as described in Section 5 above) is based outside the EU/EEA, this will also mean that your personal data is transferred outside the EU/EEA.
When we, or one of our suppliers, transfer your personal data outside the EU/EEA, we will ensure that a safeguard recognized by the GDPR is used to enable the transfer. We use the following safeguards:
When your personal data is transferred outside the EU/EEA, we also implement appropriate technical and organizational safeguards, to protect the personal data in case of a disclosure. Exactly which protective measures we implement depends on what is technically feasible, and sufficiently effective, for the particular transfer.
If you want more information about the cases in which your personal data is transferred outside the EU/EEA you can contact us using the contact details in Section 9 and 10 below.
8. For how long do we keep your personal data?
We keep personal data for the periods set out below and where candidates are hired by YHA we move your data into our staff administration system, this includes References data.
All individuals
If we process your personal data for the purpose of being able to protect and enforce our rights, we will keep your personal data until the relevant legal issue has been fully and finally resolved.
Visitors
We keep your personal data for 6 months for security purposes. The retention periods for cookies are set out in our Cookie Policy. We keep your personal data to analyse the performance of the Jobs Site for as long as we keep personal data about you for other purposes.
Candidates
If you are a Connecting Candidate (only), we keep your personal data for as long as you remain connected with us.
For other types of Candidates, we keep your personal data to decide if you are a suitable candidate for the relevant vacancy(ies) with us.
If you don’t succeed in the initial recruitment process, we keep your personal data for 6 months to consider, and potentially contact you, for relevant future job openings.
If you are hired, we will keep your personal data, in other YHA systems, during your employment. This data is used to administrate your employment with us and its use is explained in our staff privacy notice.
References
We keep your personal data for as long as we keep the personal data of the Candidate for whom you acted as a referee, initially in Team Tailor and then, for appointed candidates, in other YHA staff administration systems.
9. What rights do you have, and how can you exercise them?
In this section, you will find information about the rights you have when we process your personal data. As described below, some of the rights only come into play when we process your personal data under a particular legal basis.
If you want to exercise any of the rights listed here, we suggest that you:
- Visit the Data & Privacy page on our Jobs Site, where we offer features to let you exercise your rights;
- Log in to your account with us, where you can use the settings in the account to exercise your rights; or
- Contact us directly at [email protected]
Right to be informed
You have the right to be informed about how we process your personal data. You also have the right to be informed if we plan to process your personal data for any purpose other than that for which it was originally collected.
We provide you with such information through this privacy notice, through updates on our Jobs Site (see also Section 11 below), and by answering any questions you may have for us.
Right to access your personal data.
You have the right to know if we process personal data about you, and to receive a copy of the data we process about you, this is called a Subject Access Request. In connection with receiving the copy of your data, you will also receive information about how we process your personal data.
If you have a Connect account you can request data held in the recruitment system directly from your account. To do this, log in to your account and then select ‘settings for profile, interests & privacy’ and then scroll down to the bottom of the page where you can select ‘request my data’.
If you want to submit a subject access request (SAR) for all data held by YHA about you then requests should be sent to [email protected] but you can also call or write to us.
Right to access and to request a transfer of your personal data to another recipient (“data portability”).
You can request a copy of the personal data relating to you that we process for the performance of a contract with you, or based on your consent, in a structured, commonly used, machine-readable format. This will allow you to use this data somewhere else, for example to transfer it to another recipient. If technically feasible, you also have the right to request that we transfer your data directly to another recipient.
Right to have your personal data deleted (“right to be forgotten”).
In some cases, you have the right to have us delete personal data about you. (For the separate right to object, see below.)
Right to object against our processing of your personal data.
You have the right to object to processing of your personal data, which is based on our legitimate interest, by referencing your personal circumstances.
Right to restrict processing.
If you believe that the personal data we process about you is inaccurate, that our processing is unlawful, or that we don’t need the information for a specific purpose, you have the right to request that we restrict the processing of such personal data. If you object to our processing, as described just above, you can also request us to restrict processing of that personal data while we make our assessment of your request.
When our processing of your personal data is restricted, we will (with the exception of storage) only process the data with your consent or for the establishment, exercise or defence of legal claims, to protect the rights of another natural or legal person, or for reasons relating to an important public interest.
Right to rectification.
You have the right to request that we rectify inaccurate information, and that we complete information about you that you consider incomplete.
Right to withdraw your consent.
When we process your personal data based on your consent, you have the right to withdraw that consent at any time. If you do so, we will stop processing your data for the purposes you’ve withdrawn your consent for.
Right to raise a complaint.
If you have complaints about our processing of your personal data please get in touch with us ([email protected]) so we can review the matter. You can raise a complaint with the Information Commissioner’s Office in the UK, if you feel we have not managed your data appropriately, though they will expect you to have raised it with us first. You can find the ICO contact details here.
If you are based in the EU, you can also lodge a complaint with your national data protection authority, which you can find listed here.
10. Where can you turn with comments or questions?
If you want to get in touch with us to exercise your rights, or if you have any questions, comments or concerns about how we handle your personal data, you can reach us by sending an email to [email protected]
11. Updates to this Privacy notice
We update this privacy notice when necessary - for example, because we start processing your personal data in a new way, because we want to make the information even clearer to you, or if it’s necessary to do so in order to comply with applicable data protection laws.
We encourage you to regularly check this page for any changes. You can always check the top of this page to see when this privacy notice was last updated.
