Our People

Whether you’re a permanent employee, a seasonal team member or one of our volunteers, your help is vital to our work as a hostelling charity. Our great people help us to drive service and standards in our network of amazing sites, and help our customers make lasting happy memories of their time with us.


Team Members employed throughout our hostel network.


employees based at our National Office in Derbyshire.


additional seasonal Team Members are recruited each year.


hours were given by volunteers in 2014.


active volunteers support us.


hours of online training per year.


hours of staff training hours each year.


different nationalities employed.


people taking part in our exchange programme.

YHA has held Investing in Volunteers accreditation since 2014. This award is given by NCVO to recognise volunteer involving organisations who are committed to, and have met the standards required for, delivering rewarding and high quality volunteering experiences. Along with this, we also hold Investors in People accreditation as we’re committed to providing our staff with the best possible opportunities. We are an approved Duke of Edinburgh’s Award provider. Also, we’re now officially a “youth friendly employer” and are registered with Youth Employment UK.