Working for YHA
Working for a social enterprise is so rewarding
Not only are you contributing to fantastic customer service experience, but you are also contributing to the wider good of our charitable objective.
Many of our staff say that working for YHA is a lifestyle choice. If you are working in our hostels, you will be living and working in some amazing locations in England and Wales with access to the great outdoors on your doorstep.
Our National Office roles usually offer flexibility to work remotely or on a hybrid basis, so you’ll mainly work from home with visits to hostels or National Office only when needed. Many of our roles can offer flexibility too to accommodate commitments outside of work.
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Benefits and rewards
What you do at YHA really counts – that’s why we offer our employees lots of great benefits. Find out why working for YHA is rewarding in many different ways.
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Our values
Our people are recognised for their commitment to our values. Our HEART values are woven throughout the organisation.
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Equity Diversity and Inclusivity
We work hard to ensure that we have a diverse workforce in pursuit of equity, diversity and inclusion.
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This organisation really does care. It is a big organisation moving things in the right direction, diversifying its workforce and working on equity and inclusion for all. This takes time but you can see vast improvement in recent months.
Glassdoor review
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There is progression if you want it (and it is ok to stay in the same role if not). I can ask my line manager about other roles, and they will arrange for me to spend some time in other departments. YHA focuses on what’s best for me, not just what’s best for the organisation.
National Office staff member
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I would recommend working at YHA to a friend. It's a great place to work and everyone is friendly. The induction was great as I was given the opportunity to meet a lot of people and learn about the organisation. My team have all been so welcoming too.
National Office staff member
Ready to join the team?
From hostel roles to business support, our latest charity vacancies can be found through our job search. Take a look.